Odin Summit has always been the cloud services provider event for business management attendees–from marketing to sales to general management staff–and it still is. But this upcoming year, at Parallels Summit 2013, we are adding two new tracks: one addressing the needs of service providers’ technical and operational staff, and one addressing the needs of ISVs and service providers’ developers. Altogether, attendees can now choose from three types of breakout sessions:
For more details on the full set of keynote and breakout sessions, check out the Odin Summit 2013 agenda.
And if you haven’t already registered for Odin Summit 2013, do it now — we’ve extended the $99 early bird pricing till November 30. Use code ATGNNR7B.
Check out PURE Nightclub – the site of the Odin Summit 2013 Attendee Party.
PURE Nightclub is claimed to be the “most beautiful club in the world” with an unparalleled view of the Las Vegas Strip. It was voted “2011 Las Vegas Mega-Club of the Year” and has been named E! Entertainment’s No. 1 club in the United States.
Starting this month, our newsletter will include a new article series that addresses the most critical steps in successful go-to-market (GTM) execution. A well thought-out GTM plan is critical not only for ensuring a successful launch, but also for providing a validation reference for post-launch analysis and serving as a guide for future product launches. In this first article of the series, we look at the GTM planning process.
November 15 in Berlin, Germany.
Join Open-Xchange and Parallels on November 15th in Berlin, Germany, where over 300 of the most influential leaders in the hosting, telecommunications, cloud, and SaaS industries will come together for one thing: the ability to create quantum change.
7 events in November across Europe.
Join us at the WHD.local events, addressing the local hosting industries of seven European IT hot spots. These concise one-day gatherings include a trade fair, speaking slots, and networking opportunities.
Best practices for hosting business-class web sites
November 13 at 11 AM (PST) / 2 PM (EST) /
8 PM (CET).
Learn how web hosters can use site building tools to differentiate their services and increase average revenue per user (ARPU) as well as how to create a professional looking website in three easy steps.
New Domains = New Opportunities: Get Prepared Now
November 14 at 8 AM (PST) / 11 AM (EST) /
5 PM (CET).
Starting in the first half of 2013, 1000+ new domain extensions, or TLDs, are being released and will change how the world uses the Web. Learn how you can take advantage of this historic opportunity and what tools we have to get you started.
November 27 at 8 AM (PST) / 11 AM (EST) /
5 PM (CET).
Learn how you can offer Broadworks to your customers by reselling it from a wholesaler. A guest speaker from Alteva will explain the business case and strategy for reselling Broadworks PBX.
What’s New in Odin Business Automation Standard 4.3
November 29 at 8 AM (PST) / 11 AM (EST) /
5 PM (CET).
Join Odin Business Automation Standard (PBAS) experts to learn about new hosting services you can launch using PBAS 4.3. We will learn about all of the new features included in our next release - PBAS 4.3.
Highlights from the 2012 SMB Cloud Insights Research for Europe
December 12 at 7 AM (PST) / 10 AM (EST) /
4 PM (CET).
Join us for this webinar and find out how SMBs in Europe are adopting cloud services, which cloud services are adopted first, and what cloud services will be most popular among SMBs in the next 3 years.
So, why should you invest time and resources into planning your GTM strategy? There are three key reasons:
Group alignment at the onset. Having the right people involved in GTM planning not only brings in a variety of viewpoints—possibly raising critical decision points that may otherwise go unconsidered—but also aligns internal groups to your overall strategy and execution plan, reducing later conflicts. At a minimum, you’ll want to include sales, support, finance, and technology in the planning process. Larger organizations may also want to involve legal, training, operations, and research teams for parts or all of the planning.
Early consideration of end-to-end customer experience. A good plan should anticipate and address customers’ needs at every step—from the time customers first hear about a product, through their consideration period, purchase process, product activation, support experience, and potential renewal or cancellation down the road. Because the customer journey involves many teams, the GTM planning experience is essential for ensuring that all needs are considered and addressed early on. We’ll dive deeper into the customer journey in future articles.
Log in to Odin PartnerNet for additional information and insights, and keep your eye out for future articles about best practices in cloud services.
WorldHostingDays (WHD) is the world's largest series of hosting events, with over 4,200 attendees globally. At the inaugural WHD.australia event, held in Sydney, Australia on October 9, 2012, over 120 delegates attended presentations from industry experts, saw the latest solutions at the hosting fair, and networked with fellow hosting community members.
As one of three Diamond sponsors, Parallels delivered a presentation on “The Trillion-Dollar Battle for the Plugged-in SMB: What You Need to Know to Profit and Grow from the Cloud.” Parallels also had a booth in the exhibitor area. Both the presentation and the display highlighted the recent release of Parallels Plesk Panel 11, the most widely used hosting control panel. Plesk 11 is now the fastest growing product in the company’s history, due to its powerful new features, ease of use, improved server performance, and enhanced security.
Parallels also conducted the ultimate cloud experience, where one lucky delegate had a chance to be literally propelled into the cloud—either by learning to fly a helicopter, by taking a hot air balloon ride, or by skydiving.
WHD.australia will return to Sydney in summer of 2013, and the Parallels Australia team looks forward to again being a part of this important hosting event.
Odin Business Automation Standard (PBAS) is one of the most proven billing and hosting automation solutions on the market for small and medium web-hosting businesses—and it’s about to get even better. PBAS 4.3, to be released on November 15, features a full range of new hosting services, powered by natively integrated Parallels Cloud Server, Plesk Automation, Plesk, and Parallels Web Presence Builder.
You can also join our November "What's new in Odin Business Automation Standard 4.3" webinar to learn more about new hosting services you can launch. The webinar will provide an update on the new features, including:
Our guest speakers, Craig Bartholomew, Vice President of Panel Products and Andrew Andriatis, Chief Software Architect of Plesk Automation, will be presenting the new features and technologies in Plesk Automation, including new shared hosting services with centralized email.
In addition, Jacquie Milam, Global Sales and Account Manager from Jelastic, will explain how hosting companies such as Layershift and Planeetta Internet, who are both PBAS customers, have created an additional revenue stream by integrating their hosting infrastructure with Jelastic Java cloud platform.
Outbound spam can be a major problem for web hosters, resulting in blacklisting, damage to your reputation, and increased operational and support costs. And most existing solutions, such as throttling and pointing inbound solutions outbound, bring their own problems.
Now, with Parallels Premium Outbound Antispam solution, you can stop spam, phishing, and malware attacks at the source, saving money while also enhancing your customers’ satisfaction. To resell Parallels Premium Outbound Antispam through Plesk, log in to Parallels Key Administrator. For additional information, log in to Odin PartnerNet and view the "Plesk and Add-ons Messaging" document.
Parallels Premium Outbound Antispam is also now available for service providers who have purchased Plesk from us but have yet to become part of the Odin Partner Program. Visit the Parallels Online Store and just click "Buy Online".
Most service providers today provision their servers with direct attached storage (DAS). While DAS is fast and inexpensive to procure, it is has a high overall cost of ownership – plus high failure rates that can significantly affect service availability. The local nature of DAS also limits elasticity and scalability, making it inappropriate for dynamic, highly fluid environments, such as those found in the cloud.
The ideal virtual storage solution for hosters offering cloud services is one that provides the speed advantages of locally attached storage but adds the ability to migrate, scale, and snapshot the storage. In addition, its cost per terabyte must be similar to that of local storage, and it should provide object copy redundancy for higher data reliability.
Parallels has just released Moving Virtual Storage to the Cloud, a white paper that provides guidance to hosters who are thinking of moving from traditional storage to cloud storage to enhance their cloud offerings. By explaining how to evaluate the various features offered by the large range of storage providers in the market today, this white paper will help you choose the system that’s best for you.
ServInt, a pioneering provider of managed hosting services for businesses, created a Platform-as-a-Service (PaaS) offering using Parallels Virtuozzo Containers and Jelastic's Java server hosting platform. The resulting cloud-based Java environment lets developers and IT administrators easily run their Java applications in the cloud, with no recoding.
iiNet was looking to maintain its core differentiation in customer service, even with the rapid growth that the business was experiencing. Service Automation provided iiNet with a single platform that enabled it to ensure consistency in customer support, while also allowing it to deploy new services quickly and cost–effectively in a competitive, price-driven market.
Nephos Networks uses Service Automation to manage a wide range of business tasks that would otherwise be time–consuming, manual processes. Across service provisioning, account control, billing, and reseller management, Service Automation forms the backbone of the Nephos Networks service.
Singapore entrepreneur Nanz Chong–Komo needed a web hosting system that was scalable and easy to manage, allowing her to maintain her websites without requiring technical expertise. ReadySpace's elastic cloud server, powered by Odin Automation for Cloud Infrastructure, gave her the necessary scalability, allowing resources to be rapidly provisioned as needed. And the solution’s value-added offerings, Plesk and Parallels Web Presence Builder, provided the tools her team needed to easily manage a wide range of web–related tasks.
To compete effectively and grow its presence in the global technology services market, UberGlobal had to be able to roll out new services quickly, reduce its operating costs, and demonstrate that it could create value for its customers. UberGlobal chose Service Automation because of the broad product range, compatibility with the company’s existing hosting technology, and N–tier reseller capability.
We’ve just relaunched our Parallels Service Provider PartnerNet portal, featuring:
If you have not registered, please visit the Odin PartnerNet registration page.
To help you better tailor the types of communications you wish to receive from Parallels, we've refreshed the Service Provider Subscription Center. Subscription product categories have been updated and security and technical product updates are separated from more general product news and information.
To help decrease support ticket resolution times, we’ve removed the "Never call, email only" option from the Ticket Submission Form. We've also added a new option: “Call during business hours only.”
We’ve created a new “hub” article to provide Plesk administrators with some possible solutions for the “500 - Internal Server Error” message. See [HUB] 500 - Internal Server Error.